crickex loging Terms and Conditions

1.1 Applicability of Terms

These terms apply to the crickex loging website, mobile application and all other services on the platform. Registering an account, making a deposit, placing a bet or using any other service means the user has fully accepted these terms.

1.2 Age Restriction

All services on crickex loging are for persons aged 21 (twenty-one) or older only. Opening an account by a minor is strictly prohibited. The platform reserves the right to verify identity to confirm age.

1.3 Language and Interpretation

These terms are available in both Bengali and English. If any difference in interpretation arises, the Bengali version will take precedence. crickex loging reserves the right to make the final interpretation of any section.

2.1 Registration Requirements

Each user may hold only one account. If the same person opens more than one account, all accounts will be cancelled and the associated balances will be forfeited. All information provided at registration must be accurate and current.

2.2 Identity Verification (KYC)

Users may be asked at any time to provide a government-issued document such as a National ID (NID), passport or birth certificate. Withdrawals cannot be processed until identity verification is complete. Failure to complete identity verification may result in the account being temporarily or permanently suspended.

2.3 Account Security

The user is solely responsible for keeping their login credentials (username and password) confidential. Sharing a password with anyone else is prohibited. If unauthorised access is suspected, the support team must be notified immediately. The user is responsible for all activity that takes place on their account.

• A valid mobile number and email address must be provided at registration.
• The mobile number must be confirmed via OTP verification.
• Identity verification may be required to change account details.
• Transactions using a third party's account are prohibited.

Details of how crickex loging collects, stores and uses users' personal information can be found in our Privacy Policy. By using the platform, users also agree to that policy.

3.1 Purpose of Data Collection

Personal information is collected for account management, identity verification, processing financial transactions and meeting applicable legal obligations. Information is not used for marketing purposes without consent.

3.2 Data Security

crickex loging applies SSL encryption and advanced security measures to protect user data. Strict contractual obligations are followed when sharing data with third parties.

4.1 Deposit Methods and Limits

crickex loging currently accepts deposits via bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank, Sonali Bank and other major banks). The minimum deposit amount for each method is ৳300.

4.2 Withdrawal Methods and Limits

Withdrawals can be made via bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 30 minutes and 3 hours to process.

4.3 Withdrawal Conditions

Identity verification (KYC) must be completed before a withdrawal can be made. Withdrawals will preferentially be sent through the same method used for the deposit. If the wagering requirements for an applicable bonus have not been met, the withdrawal may be held.

5.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, the bonus amount must be wagered 20 times. For example: a ৳1,000 deposit gives a ৳2,000 bonus for a total balance of ৳3,000; before withdrawing, ৳2,000 × 20 = ৳40,000 must be wagered.

5.2 Bonus Usage Rules

• The same person or household may receive only one welcome bonus.
• Bonuses may only be used to place bets on the platform — they cannot be withdrawn directly.
• If wagering is not completed within the set timeframe after a bonus is credited, the bonus may be cancelled.
• Any attempt to obtain bonuses through multiple accounts or fraudulent means will result in account cancellation.
• crickex loging reserves the right to change bonus terms or withdraw a bonus at any time.

5.3 VIP Cashback

VIP members will receive cashback based on their weekly net losses. Cashback of between 0.2% and 0.8% applies across five tiers from Bronze to Diamond. Example: if a Gold member has a net loss of ৳20,000 in one week, ৳20,000 × 0.5% = ৳100 cashback will be paid. No additional wagering requirements apply to cashback.

6.1 Bet Placement Policy

Once a bet is confirmed it cannot be changed or cancelled. For bets confirmed incorrectly due to a technical error, crickex loging will make a decision after review. The odds displayed at the time of placing a bet always apply — odds cannot be changed after an event has started.

6.2 Event Cancellation and Void Bets

If a sports event is not completed within the scheduled time or is cancelled, the related bets will be treated as "void" and the original stake will be returned to the user's account. For multi-bets, the void selection will be removed and the remaining selections will be settled at the revised odds.

6.3 Casino Game Rules

For live casino, slots and other casino games, the rules of the relevant game provider apply. If a connection is lost, the game will resume from the state it was in. The result from the game engine is final and cannot be changed.

6.4 Maximum Win Limit

crickex loging reserves the right to set a maximum payout limit for a single transaction within a given period. The right to verify the validity of a bet in the case of an unusually large win is also reserved.

Any of the following activities are strictly prohibited and may result in account cancellation and legal action:

crickex loging cares about the mental health and financial wellbeing of all users. Betting and gaming on the platform should be treated as entertainment, not as a way to solve financial problems. Read the full responsible gaming guide to learn about setting personal limits and self-exclusion options.

8.1 Self-Control Tools

Users may make use of the following options:

• Set daily, weekly or monthly deposit limits.
• Temporarily close the account for a set period (cooling-off).
• Activate permanent self-exclusion.
• Keep session time alert messages active.

8.2 Protection of Minors

crickex loging applies strict age verification measures to prevent anyone under 21 from using the platform. The account holder is responsible for preventing underage family members from accessing the platform.

9.1 Platform Rights

crickex loging may temporarily or permanently suspend an account without prior notice in any of the following circumstances:

• Breach of these terms.
• Failure to complete identity verification or providing false information.
• Suspicious or fraudulent activity.
• The account remaining inactive for an extended period.
• An order from a court or law enforcement agency.

9.2 Closure at User Request

Users may request closure of their account at any time through the support team. Before the account is closed, the balance may be withdrawn via a verified method; however, any bonus with incomplete wagering requirements will be cancelled.

10.1 Complaints Process

If there is an objection regarding a transaction or the outcome of a bet, the support team must be notified in writing within 7 (seven) days of the event. The complaint must include the user's name, account ID, date of the event and a detailed description. crickex loging will review all complaints within a reasonable time.

10.2 Final Decision

crickex loging's decision, based on game technical logs and betting history, will be considered final. The option to resolve disputes through a third party is also available; details can be obtained from the support team.

crickex loging reserves the right to change these terms at any time. Users will be notified of significant changes via their registered email or through the platform. Continuing to use the platform after a change has been made means the user has accepted the new terms.

If you have any questions about the interpretation or application of the terms, visit our FAQ section or contact the support team.

For any questions or comments about these terms, contact the crickex loging support team. Our support service is available in Bengali and English 24 hours a day, 7 days a week.

If you want to learn more about us after reading these terms, visit our About Us page. Detailed information about crickex loging can be found there.

Last updated: January 2025. All previous versions of these terms are considered void. Applicable for ages 21+.